1. Introduction

WakaMi Limited (“WakaMi”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you access or use the WakaMi platform, including our mobile application, website, and related services (the “Platform”). This Policy is issued in compliance with the Nigeria Data Protection Act 2023 and guidance from the Nigeria Data Protection Commission.

2. Scope of this Policy

This Policy applies to:

• Users who request Tasks
• Task Runners who perform Tasks
• Visitors and users of the Platform

By using the Platform, you acknowledge that your personal data will be processed in accordance with this Policy.

3. Personal Data We Collect

We collect personal data necessary to operate the Platform.

3.1 Information You Provide

• Name, phone number, email address
• Account and profile information
• Task details and instructions
• Communications between Users and Task Runners

3.2 Information Collected Automatically

• Location data (where enabled)
• Device and usage information
• Log data and activity records

3.3 Payment Information

• Payment method details (processed through third-party providers)
• Transaction and billing information

3.4 Task Runner-Specific Data

• Task history and performance data
• Availability and activity on the Platform
• Earnings and payout information

4. How We Use Personal Data

We process personal data to:

• operate and maintain the Platform
• connect Users with Task Runners
• facilitate communication between Users and Task Runners
• process payments and payouts
• monitor performance and platform integrity
• detect and prevent fraud or misuse
• improve services and user experience
• comply with legal and regulatory obligations

5. Lawful Basis for Processing (NDPA)

We process personal data based on:

• Contractual necessity — to provide Platform services
• Consent — for optional features such as location tracking
• Legal obligation — compliance with applicable laws

6. How We Share Personal Data

6.1 Between Users and Task Runners

We share limited data necessary to complete Tasks, including:

• first name
• contact details
• task location and instructions

6.2 Service Providers

We may share data with trusted third parties, including:

• payment processors
• cloud and hosting providers
• analytics and support services

These providers process data only under our instructions.

6.3 Legal and Regulatory Disclosure

We may disclose data:

• where required by law
• in response to lawful requests by authorities
• to protect rights, safety, or property

7. Location Data

Where enabled:

• location data is used to facilitate Task matching and execution
• location may be shared with Task Runners or Users as necessary
• you can disable location access via device settings (may affect functionality)

8. Data Retention

We retain personal data only as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data.

10. Your Rights

Under the Nigeria Data Protection Act, you have the right to:

• access your personal data
• correct inaccurate data
• request deletion
• restrict or object to processing
• withdraw consent (where applicable)

Requests can be made using the contact details below.

11. Roles and Responsibilities

WakaMi acts as a data controller for personal data processed through the Platform.

Users and Task Runners are responsible for any personal data they independently collect or process outside the Platform.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• maintain session functionality
• analyze usage
• improve user experience

You can manage cookie preferences through your device or browser settings.

13. International Data Transfers

Where personal data is transferred outside Nigeria, WakaMi will ensure appropriate safeguards are implemented in accordance with applicable law.

14. Third-Party Services

The Platform may include links or integrations with third-party services. WakaMi is not responsible for their privacy practices.

15. Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal data from minors.

16. Changes to this Policy

We may update this Privacy Policy from time to time. Where changes are material, we will notify users through the Platform.

17. Contact and Complaints

For questions, requests, or complaints:

Email: privacy@wakamiapp.com

Address: 12b Fagba Cresent, off Agidingbi Ikeja Lagos

You also have the right to lodge a complaint with the Nigeria Data Protection Commission.